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Customer Reviews
Manufacturers, dealers, and plant owners across Europe and around the world trust UCY Industrial GmbH to buy, sell, and liquidate their machinery. Here is what they have to say in their own words.
Google Reviews
5.0/5
Based on 113 Google reviews
Featured Review
We have just completed the installation of a Bacci Artist that we purchased from UCY Industrial. Dealing with Miro has made the whole process seamless. Even though we are located in Australia it felt like he was just around the corner. He handled the packing of the machine, the transport to Australia and even the finer details surrounding the software. Thank you UCY and thank you Miro, I would highly recommend your company and the service you provide.
All Reviews
These reviews come from our Google Business Profile. Select Read more on any longer review to open the full text.
Absolutely professional from start to finish. Excellent communication, a smooth and perfectly handled transaction, and full support throughout the entire purchasing process. I would be more than happy to use their services again. Highly recommended. Best regards! Bartek
We have just completed the installation of a Bacci Artist that we purchased from UCY Industrial. Dealing with Miro has made the whole process seamless. Even though we are located in Australia it felt like he was just around the corner. He handled the packing of the machine, the transport to Australia and even the finer details surrounding the software. Thank you UCY and thank you Miro, I would highly recommend your company and the service you provide.
We have purchased a machine, I am very positive about the entire process, from the quotation to transport handling. Most attend to me is the accessibility and quick response; overall, communication and service are excellent.
I just bought equipment from this company. I am very satisfied. The device is fully functional, the contents of the package match the description. I had the opportunity to check the device during a video call. I definitely recommend it.
We would like to express our appreciation for Ucy Industrial GmbH. The company demonstrates a high level of professionalism in all its operations. Communication is clear and efficient, feedback is always prompt, and their team consistently shows commitment to identifying and developing the best business opportunities.
Great service. Purchased a machine located in the UK through UCY Germany and the description was accurate and the machine was as advertised. Very easy transaction and would deal with UCY again. Very trustable company and a first class service.
Very good support from Nick Brown for the complete process of the purchase.
I bought a machine from UCY. Nice guys, very helpful, good communication. Recommendations!
I am very satisfied with the professional work of the company's employees. They were very kind and dedicated. With their help, the solution to what I was looking for was found. Finally, thank you very much for everything.
Nice contact with Mr. Brown regarding SMT machines and stencil printers.
UCY successfully managed to close the deal. The advance payment was without any problems. Would be happy to do business with them again.
I would like to give a positive evaluation as they helped us in all aspects for the purchase of a digital machine in Switzerland. They are serious, correct and coherent with the rules and standards that must be followed throughout the process, from purchase to transport, above all, at least for us, they have served us in real time.
A five-star service, always available to support the entire purchasing process from start to finish, including delivery. I highly recommend it!
Helped with dismantling a used machine in Switzerland for my customer in Poland. Very satisfied with their professional service! Highly recommended!
UCY Machines brought my company a machine sales lead through their website, which is telling since my company is in the USA, and they are in Europe, meaning their website is getting global views. As such, if you wish to extend your sales reach, consider bringing UCY Machines in as a partner to expand your sales reach.
Great contact! Reliable company, friendly service! I recommend it.
Recommendation for the company UCY Machines, we cooperated with Mr. Nicolas, quick communication helped us to buy the necessary equipment in a short time. Thank you!
Very good experience with them. Clean communication and transparency were key and they accomplished it! Definitely recommended!
I have bought a CNC grinding machine and all the staff were very helpful. They also assisted with transport and loading of the machine and I recommend UCY.
Easy and clear communication. Flexible and committed in arrangements. Good quality machine.
We bought a machine from UCY Machines. It worked out well, very helpful and excellent communication. We highly recommend them.
A very professional team of people. Communication went really well. Ready for any kind of help and advice. All recommendations.
I was happy to do business with UCY Machines. Good communication and very professional business.
Professional service. Fast and easy contact. Recommend! Thanks!
Very good service, clear and trustable communication.
Good and correct service.
Great customer and sales support.
All recommendations for the seller.
Great communication and reliable!
Very good.
Really good service overall!
Good team!
Great service!
Super services.
From the very first contact, Nick handled the entire process with great professionalism and empathy. I purchased a Cattabriga EFFE 6/B from Spain, and the distance was never an issue. They sent me detailed photos and videos of the machine and answered all my questions in record time. Tareq then took care of arranging the transport and preparing all the necessary documentation. The machine arrived perfectly packed, in excellent condition, and looking practically brand new. UCY Industrial will undoubtedly be my first choice for future purchases. A reliable, trustworthy, and highly professional company. 100% recommended!
Smooth process!
UCY is a highly recommended contractor. The purchase of the Homag edge bander was completed quickly and professionally. I recommend them 100%.
We sold a used printing press to UCY and everything was handled professionally and courteously. Inspection, price negotiation, payment, and dismantling were all done smoothly. We can recommend UCY as a business partner.
We are absolutely delighted with our collaboration with UCY! The machines are of the described quality and were delivered on time. Customer service is always available, from the initial consultation to commissioning, the team was competent, helpful, and always reachable. We appreciate the professional service and can wholeheartedly recommend UCY!
I definitely recommend this company to companies looking for a reliable partner for selling used equipment. From the first contact, communication was professional with an extremely fast response. We agreed on the terms of the purchase within a moment. What was promised was exactly what was delivered, from the agreed price to the deadlines. A big plus was that the company completely provided its own transport. They came, loaded the machine, drove it away and we had no extra worries. A great and problem-free experience.
Super uncomplicated transaction, great business partner. Would gladly do business again, highly recommended.
I sold four lathes to UCY. The entire order process, from the initial quote to payment, was extremely professional. All questions were answered promptly, and there was always someone available to answer them. Everyone involved was very friendly and helpful. I can absolutely recommend UCY.
The sales meeting went perfectly. We hope the dismantling of the machines will go just as smoothly as the initial contact.
Excellent, straightforward, and professional communication and order processing! Would gladly work with them again!
I bought equipment through this company. Presona LP40 recycling press. Everything was done professionally and quickly. Contact them, you will not regret it.
We worked with UCY for the first time. A reliable company. No problems whatsoever.
The sale of our inkjet printer went flawlessly. We thank you for the professional, fast, and smooth cooperation.
Excellent service, very good advice and support during the machine purchase. Fast and efficient cooperation. Top-notch machine, excellent price. We highly recommend them to anyone needing a machine or any parts. We will definitely contact UCY Industrial GmbH again for any future machine needs.
Very professional and discreet service, everything went smoothly and reliably. We are completely satisfied with the service and look forward to future cooperation.
Excellent, competent, and seamless service! Would gladly use again.
Very friendly and professional service. We bought a used cutter through UCY, and the process was seamless. I can highly recommend them for buying and selling used machinery.
I am very satisfied with the entire process. It took hardly any time; everything was very professional. Phone calls were short and to the point (I do not like the long, drawn-out discussions that often happen). The site visit also went perfectly; everything was well planned and organized. Thank you very much.
We greatly value our long-standing collaboration with UCY. Agreements are honored and processes are constantly being optimized. We look forward to continuing our partnership.
We sold a machine to UCY and were very satisfied with the collaboration. The entire process, from the initial contact to the final settlement, was straightforward and efficient.
We sold several machines to UCY and are very satisfied with the transaction. The communication was very friendly and we look forward to doing further business with UCY.
Very professional! After a long search for a buyer for our machine, UCY was able to facilitate a smooth transition.
I am really happy to do business with UCY; everything we agreed upon was confirmed, and I will continue to do business with UCY.
We sold a system to UCY. Everything went perfectly. Payment was received promptly and everything else was excellent as well. We would gladly do business with them again.
The first transaction went absolutely smoothly and exactly as we had hoped. We are happy to continue our business relationship and look forward to future transactions.
We used UCY to sell our machine and we can only recommend them. The cooperation was at a professional level and everything was as agreed.
The cooperation was very professional and the sale of the digital printing machine was carried out promptly and under agreed terms. Complete logistics were ensured and implemented within the agreed deadlines. I highly recommend the cooperation.
We sold a machine through UCY. I am very satisfied. Everything, from communication to processing, went smoothly and was well coordinated.
A very professional, friendly, and pleasant collaboration. We did business together, and I would gladly do it again. Thumbs up, great work, and I would be happy to work with you again! Wild Pirates
Our screen printing machine broke down internally, and we quickly found a solution at UCY Machines. The process, from initial contact to delivery, was seamless. We would gladly use them again!
The sale of our machine was handled promptly, smoothly, and professionally. We can recommend them without hesitation.
We sold a machine, an edge bander, to a company. Smooth cooperation, the money came as agreed and the machine was delivered on the agreed terms. We definitely recommend the company.
Great company, they always find a quick and easy solution. UCY is highly recommended.
Reliable and professional handling of the machine purchase; we will gladly contact UCY again on future occasions.
Fast and direct communication. Goal-oriented and trustworthy. Very pleasant. Highly recommended.
We successfully sold machines and worked well together. Efficient communication and good results. Thank you!
Very efficient and quick service. I am very satisfied. I will continue to work with UCY.
Despite long delays, our price labeller was sold at a fair price.
I bought a machine from UCY. Good communication and handling. Very reliable and absolutely serious.
Very professional and fast service. I am very satisfied. I highly recommend UCY.
Everything went quickly and without any major complications. We agreed on a price. We can recommend.
Excellent communication and service. Very reliable and absolutely professional. I highly recommend them.
Everything was handled as agreed, a very professional process to my complete satisfaction. Thank you very much.
Thank you for your cooperation and the smooth collection of the CNC machines. Many thanks from Realtec!
I recommend working with this company. UCY is a very good business partner.
Excellent cooperation! Friendly, competent and flexible! Highly recommended!
A highly professional and competent collaboration! I am already looking forward to the next project.
We purchased a machine from UCY Industrial GmbH; everything was handled professionally and without any problems.
Excellent service, clean dismantling and loading, all agreements were fulfilled.
Everything went perfectly.
Thank you very much for the pleasant, uncomplicated and successful transaction!
Everything was perfect, excellent communication!
Wonderful communication and a top-notch machine that fits perfectly into my machinery.
Sales via UCY were straightforward and quick.
Everything worked out well.
Excellent contact. Highly recommended.
Thank you for the quick processing!
Smooth transaction.
Very friendly contact, quick processing of the request, the machine was delivered promptly and was exactly as described. That is how it should be. Thank you very much.
Thank you for the smooth organization and excellent cooperation!
It went well. We are satisfied. We would gladly do it again.